Authors: Patel Janvi, Patel Madhav, Patel Nandish, Patel Rutakshi, Patel Shaunak, Patel Shikha, Patel Sourav, Prajapati Megha, Prajapati Pravin, Prajapati Ruju, Brahmbhatt Dhrupad
Abstract: The Coronavirus pandemic has taken the whole world by storm. The Consumer behaviour in India and across the world also changed rapidly over the course of the crisis. While essential items continue to remain a key priority the consumer behaviour was well captured which stocked up on this items before the lockdown was announced. However, in the first week of lockdown the demand from the retailers had reduced by 71% with no orders from 95% outlets. The lockdown to prevent the spread of Coronavirus in the country has greatly affected retail business. Most stores, except stores selling electronics, mobile phones, furniture, hardware, essential food & grocery, have been shut across the country. Garments (including saris), etc. almost all stores are closed. Non grocery/food retailers are reporting 80 percent to 100 percent reduction in sales. Even retailers of essential items are facing losses as they aren't allowed to sell non-essential items, which would bring them higher margins. Indian retail industry has more than 15 million retailers, small and big, traditional, and modern trade. Retail employs 40-50 million Indians directly of which modern trade employs more than 6 million Indians equaling to almost 12 percent of the total Retail consumption of the country. Retail contributes to approx. 40 percent of India's Consumption and 10 percent to India's GDP. Every sphere has been affected and impacted by this pandemic. There is increase shift in consumer buying behaviour from traditional buying to online shopping. Choices of products have been shifted like now people are mostly buying personal care and medical kits rather than fashion products